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Deliver toπŸ“ Austin 78701 πŸ›’ Cart 3

Automated emails

16 transactional triggers β€” toggle on/off, override defaults, and customize copy per template.

Emails send from orders@lumenlabs.peptide.best with the platform brand applied. To use a custom domain (e.g. orders@lumenlabs.com), configure DKIM in Settings β†’ Email domain.
TriggerAudienceSample subject lineSent (mo)OpenClickStatus
1. Welcome β€” new buyer first purchase
Fires once per customer
New buyer"Welcome to Lumen Labs β€” your first peptide order"9662%22%Edit template
2. Order placedBuyer"Order #PB-44219 confirmed β€” BPC-157 10mg"61278%34%OnEdit template
3. Order packedBuyer"Your order is being packed"59854%12%OnEdit template
4. Order shipped (tracking)Buyer"Your order has shipped β€” track it"58471%48%OnEdit template
5. Order deliveredBuyer"Delivered! Here's how to store your peptide"49869%21%OnEdit template
6. COA availableBuyer"Your batch COA is ready (PDF)"58472%56%OnEdit template
7. Review request (7d post-delivery)Verified buyer"How was your BPC-157? Leave a verified review"46234%11%OnEdit template
8. Replenishment nudge (30d)Past buyer"Running low? Reorder Ipamorelin in 1 click"31841%14%OnEdit template
9. Cart abandonedVisitor"You left BPC-157 in your cart"124028%9%OnEdit template
10. Back in stockWaitlist subscriber"DSIP 5mg is back in stock"9274%38%OnEdit template
11. Refund issuedBuyer"We refunded your order #PB-44192"392%4%OnEdit template
12. Subscription renewalSubscriber"Your monthly Semaglutide ships Friday"11866%18%OnEdit template
13. Vendor payout sentYou (vendor)"Payout $11,486.20 sent to Stripe Connect"4β€”β€”OnEdit template
14. Vendor low-stock alertYou (vendor)"BPC-157 10mg has 7 units left"14β€”β€”OnEdit template
15. New review notificationYou (vendor)"New 5-star review on BPC-157"128β€”β€”OnEdit template
16. Win-back (90d inactive)Lapsed buyer"It's been a while β€” 15% off your next order"18422%6%OffEdit template
Compliance reminder. Templates may not include unverified medical claims or off-label disease treatments. All edits are reviewed by Trust & Safety before going live. Policy β†’